Support & FAQs

If you have any questions or difficulties on our site, please let us know.

Frequently asked Questions

Whether you’re stuck installing a tour, wondering what’s next on our flight plan, or just curious about how it all works?

Do I need Microsoft Flight Simulator to use Kea Skies products?

Yes. All of our tours and scenery are made exclusively for Microsoft Flight Simulator 2020 or 2024. You’ll need the simulator installed before adding any of our content.

How do I install a Kea Skies tour or scenery pack?

Once you download your product, simply move the folder(s) into your MSFS Community folder.

We include a step-by-step guide with every purchase — and we’re happy to help if you get stuck.

How do I start a scenic tour in the simulator?

Once installed, open MSFS and go to:

Activities > Custom Content > Kea Skies – [Tour Name]

Hit Fly — and you’re cleared for takeoff!

MSFS 2020 users: Use the Nav Log to follow your journey.
MSFS 2024 users: Open your EFB Flight Planner to track each scenic stop.

Is the narration included?

Absolutely — that’s what makes us different.

Each tour includes high-quality narration voiced by real Kiwi voice talent, with Māori legends, Te Reo Māori, local slang, and loads of personality.

Can I use this with other add-ons like Orbx?

Yes! Our tours and scenery are designed to play nicely with popular enhancements.

In fact, we recommend Orbx Landmarks Auckland to make your city flights even more spectacular.

I’m having an issue / it’s not showing up in MSFS

No worries — we’re here to help.

Please email us at kiaora@keaskies.com and include:

Your MSFS version (2020 or 2024)
A quick description of the issue
A screenshot if possible

We’ll get back to you as soon as we’ve landed!

When is the scenery coming out?

We’re currently hard at work on scenery for the Coromandel Peninsula, starting with Whitianga Aerodrome (NZWT).

?️ It’s still a wee while away — we’re focused on amazing quality over speed.

You’ll be the first to know when it’s ready for release — sign up for our newsletter or follow us on socials!

Can I request a specific tour or area?

Yes please! We love hearing your ideas.

Flick us an email or use our contact form to suggest your favourite part of Aotearoa for a future tour.

How do I get updates about new releases?

Join our mailing list at the bottom of the site. You’ll get the inside word on upcoming tours, scenery drops, and special offers — no spam, promise.

How to get in contact with us?

You can message us above, or on our socials, or email kiaora@keaskies.com.

We are based in New Zealand and can’t wait to share our Scenic Tours & Scenery with you!